FREQUENTLY ASKED QUESTIONS.

HOW DO I GET A QUOTATION?
WHAT MATERIALS ARE AVAILABLE?
CAN I GET MATERIAL SPECIFICATIONS?
WHAT KIND OF PLATING DO YOU OFFER?
CAN PARTS BE PAINTED?
HOW DO YOU AVOID RUST?
ARE THERE ANY OTHER CHARGES BEYOND THE QUOTED PRICES?
DO WE HAVE TO ARRANGE THE SHIPPING?
WHAT IS YOUR LEAD TIME FOR TOOLING AND FIRST PRODUCTION ORDER?
WHAT IS YOUR RETURN POLICY?
ARE YOUR SUPPLIERS ISO CERTIFIED?

 

 
 
How do I get a quotation?
Send a clean set of prints, samples if available and annual quantity to be quoted to our website address or mail to our address in china.
 
WHAT MATERIALS ARE AVAILABLE?
Just about all materials are available, including ductile, gray and malleable irons, alloy and stainless steels, aluminum, zinc, bronze, titanium, plain carbon and super alloys.
 
CAN I GET MATERIAL SPECIFICATIONS?
Yes. We get material specs for all our raw material. We certify the material from independent labs.
 
WHAT KIND OF PLATING DO YOU OFFER?
We offer zinc, chromate, chrome, oxide, etc.
 
CAN PARTS BE PAINTED?
Yes. We offer baked powder coat and liquid spray.
 
HOW DO YOU AVOID RUST?
We can coat parts with a light oil or weather proof anti-rust bag.
 
ARE THERE ANY OTHER CHARGES BEYOND THE QUOTED PRICES?
No. We pay all the import duties, freight, insurance, packaging, etc.
 
DO WE HAVE TO ARRANGE THE SHIPPING?
No. We handle all shipping directly to your door per your delivery time table.
 
WHAT IS YOUR LEAD TIME FOR TOOLING AND FIRST PRODUCTION ORDER?
Tooling lead time is 45 days. Production lead time is 4 weeks after sample approval.
 
WHAT IS YOUR RETURN POLICY?
It is the same as domestic manufacturers. If the part is wrong we will replace it free of charge, any re-work must be authorized by Fuyang for you to be re-imbursed.
 
ARE YOUR SUPPLIERS ISO CERTIFIED?
The majority of our suppliers are ISO or QS certified. Some excellent suppliers that we utilize are not. If you require ISO certification suppliers then we will use them.
 
Copyright2003 Fuyang Technology Castings All Rights Reserved